Reservoir Health experts share analysis and ideas on the dynamics shaping health care decisions.

Health care decisions are shaped by policy, evidence, trust, market dynamics, public debate, and individual experiences of patients and stakeholders. We share our perspectives to help leaders make sense of those forces and identify what to do next.

Clarity in Complexity: Effective Communications Across the Product Lifecycle
Innovation in the life sciences is constantly evolving. But every major stakeholder — patients, caregivers, advocates, investors, clinicians, policymakers, payers — continues to ask some version of the same questions:
What does this innovation mean, why does it matter, and what should we do with it?
Answering those questions is a corporate imperative, particularly in today’s health care environment defined by scrutiny, fragmentation, and competition. A company’s ability to effectively define and position its innovation can ultimately help shape whether that innovation is trusted, valued, accessible, and adopted.
Every company operates within a complex stakeholder ecosystem that includes distinct audiences with different needs:
Against these demands, the strongest communications approach is translatable across audiences, grounded in science, and calibrated for the market dynamics that shape patient access.
Life sciences companies generate enormous amounts of information: preclinical and clinical data, lived experience data, patient preferences, clinician behaviors, health economics analyses, real-world evidence, market research, commercial adoption, and more.
The communications challenge is to turn this information into meaning so that it can be understood, contextualized, and acted upon. The strongest communications functions often position themselves as a “translator” across the enterprise — aligning every function around a clear, resonant story of unmet need, clinical benefit and value to patients, families, and society.
Crafting an effective, cohesive story across this complexity is the core challenge for an enterprise. And this is where communications can be the difference between innovation that is promising and innovation that is trusted, valued, and accessible to the people it is designed to serve.
Every stage of the product life cycle comes with different communications challenges. Communications must be an enterprise integrator connecting diverse perspectives a coherent narrative that proactively address these challenges:
Product lifecycle stages present new questions, new audiences, and new decisions. Effective communications connect the evidence, the narrative, and the stakeholder experience — from early development through commercialization and beyond. Organizations that approach communications as an integrated, end-to-end capability are better positioned to translate complexity into clarity and create value for patients, healthcare systems, and the enterprise.

This is the inaugural issue of The Reservoir Post.
In coming issues, this blog will feature insights from the Reservoir team and our partners. This first post is dedicated simply to introducing Reservoir and our mission.
I founded Reservoir Communications Group because I believe that corporate communications are often too fragmented and that clients would benefit from being able to see their brand, their reputation, and their approach to advocacy as part of an integrated whole.
Embedded in the DNA of Reservoir is the belief that the way organizations are seen to interact with civil society is one of the most important determinants of their reputation. We also believe that the ability of an organization to successfully advocate is linked directly to its ability to productively engage its full range of stakeholders. Reputation is far more than an intangible idea—it is the essential currency of the organization with its stakeholders and a key determinant of business success.
The Reservoir team is made up of people who have been at the forefront of communications, policy, advocacy, and alliance development. We consider ourselves fortunate to be able to engage with clients, solve problems, and conquer challenges in ways previously undreamt.
Our mission is simple: to do the things better than they have ever been done before.
We’re excited to begin this journey and look forward to working with you!
Best Regards,
Robert

We like to ask “deep” questions at Reservoir. So it’s appropriate that one of our first posts asks what may be one of the most important questions for employees and employers. After all, we each spend the majority of our waking lives sitting (or standing in my case) at our desk. What does it all mean?
In his classic work, Man’s Search for Meaning, Victor Frankl wrote:
One should not search for an abstract meaning of life. Everyone has his own specific vocation or mission in life to carry out, a concrete assignment which demands fulfillment. Therein he cannot be replaced, nor can his life be repeated. Thus, everyone’s task is as unique as his specific opportunity to implement it.
For many, meaning in life is derived through our religious faith. For others, meaning is derived from service to others, loyalty to friends and family, creative expression, or dedication to craft.
One of the very few things in life that we can know with absolutely certainty about every person on the planet is that they are interested—consciously or unconsciously—in finding meaning in their life.
Many people wonder whether or not they can find meaning in their work and what constitutes meaning? Money, status, intellectual fulfillment, challenge? Do you live to work or work to live?
For some people the meaning in their work is obvious. I suspect many of us look admiringly on those whose work is so clearly a labor of love—the pediatric oncologist, the nuns working with the poorest of the poor, the crusading community activist, etc. However, the content of one’s work is no guarantee of finding meaning.
Those engaged fully with their work, where their work becomes an extension of their values, are more likely to find meaning. While it is perhaps more likely that those engaged in obviously noble professions are more likely to feel this sense of integration and oneness with their work, it is not guaranteed; nor is that opportunity for integration confined to a limited number of careers.
Interestingly, one predictor of integration with work is the degree to which one “identifies” with one’s work. A 2012 study from the UK found that the biggest single predictor of organizational identification was employees being treated with politeness, dignity, and respect.
Another recent study out of the University of Wisconsin found that those who help others at work are happier.
So—does your work make you happy? It seems like the answer is “it depends”—but that many of those factors depend on your attitude toward work and your colleagues and the treatment you receive from your employer.